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ESO/Incident Reporting Update 1/20/2022
The Office of the State Fire Commissioner (OSFC) would like to share some updates from its first meeting with ESO. ESO recently acquired Emergency Reporting, the state’s contracted incident reporting system. ESO is promising to maintain its current pricing until July 2023, as long as departments do not make any changes to their current services. If changes, additions, or deletions are made to current services, pricing will increase. ESO leadership is planning to attend the Fire Expo to answer questions and address any concerns customers may have. OSFC will continue to evaluate other potential options for reporting. Updates will be provided when there is new information to share.